Payment and Refund Policy

Before enrolling in any MC Health Education course, students must review the course description, course format, exam procedures, technical requirements, closed-book exam rules, webcam and microphone requirements, identity verification requirements, and refund policy.

Fees Payable

• Full payment is required at the time of registration.

• MC Health Education accepts Visa, Mastercard, and e-transfer payments.

• To arrange payment by e-transfer or to request an invoice, please contact MC Health Education directly at mchealtheducation@gmail.com.

• Organizations or employers wishing to register multiple participants may request invoicing or business account arrangements.

Course Refund Policy

MC Health Education safeguards all course fees paid by participants.

Participants are eligible for a full refund (100%) under the following conditions:

• The refund request is received in writing within 7 days of enrolment; and.

• You have not started the course (including viewing materials or completing quizzes).

Once course materials have been accessed, refunds are not available.

Approved refunds are processed within 14 business days using your original payment method or by e-transfer.

Course Transfers or Substitutions

• If a participant is unable to complete their course, they may request a transfer to another course date or participant within 30 days of enrolment, subject to approval.

• No administrative fee will apply for one transfer; additional changes may incur a service charge.

Consumer Protection

This policy complies with applicable Canadian consumer protection laws and does not limit any rights provided under those laws.