Certified Food Handling & Safety for PSWs and Hospitality Staff
Certified Food Handling & Safety for PSWs and Hospitality Staff
Overview
Essential food safety for every frontline. Whether you’re a personal support worker or a restaurant professional, this certification equips you with the critical skills to handle, store, and serve food safely—protecting the health of those you care for and serve.
Course Details
Duration:
Language:
Format:
Instructor:
Certification:
Support:
4 hours, 1 day
English
Virtual
Virtual, No Exam with Certification
Craig Thompson Wood, Certified Food Safety Trainer
Valued by employers in both healthcare and food service, this certification proves your commitment to safety and quality care.
You're not alone. Whether you have a quick question or need guidance, support is provided personally by the course instructor to help you succeed.
- AODA Compliance
Fully compliant with the Accessibility for Ontarians with Disabilities Act (AODA). Our platform meets WCAG 2.1 AA standards for inclusive learning.
Duration: 4 hours, 1 day
Language: English
Format: Virtual
Instructor: Craig Thompson Wood, Certified Food Safety Trainer
Certification: Valued by employers in both healthcare and food service, this certification proves your commitment to safety and quality care.
Support: You're not alone. Whether you have a quick question or need guidance, support is provided personally by the course instructor to help you succeed.
- AODA Compliance
Fully compliant with the Accessibility for Ontarians with Disabilities Act (AODA). Our platform meets WCAG 2.1 AA standards for inclusive learning.
Course Format
This course delivery format, including the live Zoom class, course duration, final examination requirements, and technical requirements, is provided to students before registration is completed.
When you register for the Food Safety course, you will choose a date and time that works best for you through our online booking system.
After registration, you will receive an email with all the information needed to join your live Zoom class, including the class date, time, and Zoom link.
The course is taught live by an instructor through Zoom and takes approximately 4–5 hours to complete. During the session, students can follow the lecture in real time and ask questions whenever support or clarification is needed.
After completing the live training session, students will be given access to the final exam. The exam may be taken immediately after the course or at a later time that is more convenient for the student.
The final exam is completed online and uses remote proctoring to help maintain the integrity of the examination process. Full details about the exam format, technical requirements, and proctoring process are provided below.
Once the student successfully passes the exam, the Food Handler Certificate will be sent directly by email.
For full details about refunds, please review the Refunds section in our FAQ or Payment and Refund Policy page.
Exam Format
The final exam is completed online and monitored using online proctoring technology to help maintain exam integrity.
The exam is closed-book. Students are not allowed to use notes, books, online resources, or outside assistance during the exam.
Students must have a working webcam, microphone, and stable internet connection.
During the exam:
- The webcam and microphone may be used to monitor the exam session.
- Any suspicious activity may be reviewed.
- Failure to follow exam rules or complete identity verification may affect the validity of the exam.
To verify identity, students must present a valid government-issued photo ID, such as a driver’s licence, passport, or Ontario Photo Card.
If a technical issue occurs, such as internet disconnection or system interruption, the exam may be paused or flagged for review. Once the issue is confirmed, the student may be allowed to continue or retake the exam at no additional cost.
A passing score of 70% is required to successfully complete the exam.
If a student does not pass on the first attempt, they may retake the exam according to the course retake policy.
Prerequisites & Requirements
To participate in this online course, learners will need:
- Basic English comprehension (listening and reading)
- Access to a computer, tablet, or smartphone with internet connection
- A webcam-enabled device for the proctored online certification exam
- Commitment to attend the live instructor-led Zoom training session and complete the online proctored final exam.
Course Sections
The course sections are as follows:
Lesson 01: Public Health Laws
This section explains how the government laws and public health inspectors help keep our food safe, and what your role is in following those rules.
Lesson 02: Foodborne Illness
This section looks at how food can make people sick, what causes foodborne illness, and how to prevent it.
Lesson 03: Safe Food Handling
This section covers the four basic rules of safe food handling—keeping clean, separating raw and cooked foods, cooking food properly, and storing it safely—to help prevent illness and keep food safe.
Lesson 04: Cross-Contamination
This section explains how to keep germs from spreading between foods, tools, and surfaces to help keep everyone safe.
Lesson 05: Food Flow
This section explains the eight stages of food flow—from receiving to serving—and how to spot and prevent safety risks at each step.
Frequently Asked Questions (FAQs): Technical Requirements
Students need access to a computer, laptop, tablet, or smartphone with a stable internet connection. For the final exam, a device with a working webcam and microphone is required.
Yes. A working webcam and microphone are required for the online proctored final exam. These are used to support identity verification and exam monitoring.
Yes. The final exam is closed-book. Students are not allowed to use notes, books, online resources, or outside assistance during the exam.
Yes. Students must present a valid government-issued photo ID, such as a driver’s licence, passport, or Ontario Photo Card, to confirm their identity.
If a technical issue occurs, such as internet disconnection or system interruption, the exam may be paused or flagged for review. Once the issue is confirmed, the student may be allowed to continue or retake the exam at no additional cost.
Students must achieve a minimum passing score of 70% to successfully complete the final exam.
After successfully passing the final exam, the Food Handler Certificate will be sent directly to the student by email.
Students may receive a full refund if the request is submitted in writing within 7 days of enrolment and the student has not started the course, including viewing course materials or completing quizzes. Once course materials have been accessed, refunds are no longer available. Approved refunds are processed within 14 business days using the original payment method or by e-transfer.
Frequently Asked Questions (FAQs)
The Food Handling and Safety Certificate for Frontlines and PSWs is an easy-to-follow online course that teaches the basics of keeping food safe—whether you’re working in healthcare, caregiving, or the restaurant industry. Through simple lessons and a final exam, you’ll learn how to handle, cook, and store food properly, understand food safety laws, and prevent illness, all with support and guidance along the way.
Yes, you will receive a certificate! Once you complete the course and score 70% or higher on the online exam, your Food Handling and Safety Certificate will be automatically generated and sent to you right away.
No prior experience is required. This course is designed for both beginners and experienced individuals who want to improve their food safety knowledge in caregiving or healthcare settings.
Yes! You’ll be guided through the lessons, and if you have any questions during the course, you can ask directly for help. After the course, you’re welcome to email craig@mchealtheducation.ca for support anytime.
For questions related to the food safety course you can send your enquiries to craig@mchealtheducation.ca
You can send your enquiries to craig@mchealtheducation.ca
For questions regarding a replacement food safety certificate please send an email to craig@mchealtheducation.ca
Yes. MC Health Education is committed to providing an inclusive and accessible learning environment in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Students who require academic or testing accommodations can contact Craig Thompson-Wood at craig@mchealtheducation.ca. All information is kept confidential, and course materials are available in alternate formats upon request.
Before registering, please review our refund policy. Students may be eligible for a full refund if the request is submitted in writing within 7 days of enrolment and the course has not been started.
Read the full Refund Policy here.